- Our clientele
Star One VIP, transfer and VIP welcome partner for hotels and palaces
Your guests’ experience does not begin in the lobby. It begins on landing. Star One VIP extends your establishment’s hospitality from the airport to your doors, and across their every journey, to the standard that is yours.
Your guests' experience begins on landing
The first and last memory of a stay often forms outside your walls. Stepping off the plane, on the road, at departure.
These are moments you do not control, yet they weigh on the impression your establishment leaves.
Star One VIP takes charge of that journey, in keeping with your hospitality. Your guests move from the aircraft to your establishment without a break.
What we handle for your guests
Every arrangement is built around your standards and your guests’ expectations.
The airport to establishment transfer
We arrange a private transfer, from the terminal to your doors. A dedicated chauffeur welcomes your guest, the flight is tracked in real time and the wait adjusts to any delay. Baggage is taken care of. The vehicle is chosen to your standard.
The welcome on arrival
For guests who wish it, the welcome begins as they step off the plane: VIP airport welcome, assistance through formalities, lounge access, before the transfer to your establishment.
Travel during the stay
Beyond arrival, we provide a chauffeur for your guests' movements: trips around the city, appointments, links to stations (Eurostar, high-speed rail) and airports.
Departure
On departure day, we handle the return to the airport or station. Timings calculated, punctuality assured, the same care to the very last moment.
A service to your establishment's standard
A guest looked after by Star One VIP recognises your establishment’s signature, not a third-party provider.
High-end vehicles, chauffeurs in uniform, manner and wording aligned with your codes, absolute discretion.
Neither a ride-hailing app nor a shared shuttle: an arrangement designed for palace clientele.
An extension of your concierge desk
Star One VIP acts as a relay for your concierge desk. We anticipate special requests, absorb the unexpected and coordinate each journey end to end.
A single point of contact liaises with your teams, seamlessly.
Simple for your teams
Working with us complicates nothing.
A dedicated booking channel, a single contact, permanent availability, 24/7.
The flight is tracked, the rate is set in advance, billing is centralised. Confidentiality is contractual.
A network aligned with your establishments
Star One VIP covers the Paris airports (Roissy-Charles de Gaulle, Orly, Le Bourget, Beauvais) and the Paris stations, for guests arriving by Eurostar or high-speed rail.
Our presence extends to the main French airports and neighbouring cities: Brussels, Frankfurt, Basel, Geneva, Zurich.
Wherever your guests arrive, we welcome them.
Let's design your welcome offer
Let’s talk about your establishment, your clientele and your requirements. A dedicated contact will define the arrangement suited to your house with you, whether from management or the concierge desk.
Quality · Professionalism · Confidentiality · 24/7 · Paris airports and stations, major French and neighbouring airports.
- Reviews
Trusted by prestigious houses
Prestigious houses already entrust us with the welcome and journeys of their guests.
Our experience also covers sensitive arrangements, handled with the utmost restraint.
Three principles guide each of our interventions: quality, professionalism, confidentiality.
Frequently asked questions
How quickly can a service be arranged ?
For a one-off request, we organise ourselves at short notice. For a regular set-up, we define the arrangement with you in advance.
How do you handle flight delays ?
Every flight is tracked in real time. The pick-up time adjusts automatically, with nothing required on your side.
Which airports and stations do you cover ?
The Paris airports (Roissy-CDG, Orly, Le Bourget, Beauvais), the Paris stations, the main French airports and neighbouring cities: Brussels, Frankfurt, Basel, Geneva, Zurich.
How does billing work ?
The rate is set in advance and billing is centralised, for simple management on your side.
Do you handle travel during the stay ?
Yes. Beyond airport transfers, we provide a chauffeur for your guests’ movements throughout their stay.